Terms & Conditions

User Agreement:

This page states the terms and conditions under which you may use our Site. The Site is owned and operated by Spice Retail Limited T/A Spice Home and Garden,  registered in Ireland No: 612378

Registered Office:  Unit 5, WFC Retail Park, Gorey, Co Wexford Y25 D9W4.

Your use of this Site constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the Site.

Spice Retail Ltd may revise these terms and conditions at any time by updating this posting. Any changes in these terms and conditions will be effective immediately when they are posted on the Site.

Your continued use of the website following any amendment of these Terms will represent an agreement by you to be bound by these amended Terms.

We recommend that you review the Terms for amendments and our returns policy before placing any order and each time you visit the website.

You can read our returns policy here 

Your Use Of The Site 

Spice Retail Ltd authorises you to view and download a single copy of the Material (as defined below) on the Site solely for your personal, non-commercial use. The use of the Site and the Material is entirely at your own risk. Changes are periodically made to the Site and may be made at any time.

The contents of the Site such as text, graphics, images, photographs, code and other material (“Material”), are protected by copyright, trade mark and other laws in both Ireland and overseas. You must retain all copyright, trademark and other proprietary notices contained in the original Material on any copy you make of the Material. You may not reproduce, display, publicly perform, distribute, sell or modify the Material or otherwise use the Material in any way for any public or commercial purpose or otherwise in breach of these terms and conditions. In particular, the use of the Material on any other web site or in a networked computer environment for any purpose is prohibited. All trademarks, service marks, and trade names are the property of Spice Retail Ltd or its suppliers.

The Material may contain inaccuracies or typographical errors. Spice Retail Ltd makes no representations about the accuracy, reliability, completeness, or timeliness of the Material or about the results to be obtained from using the Site or the Material. In particular, while Spice Retail Ltd makes every effort to ensure that the colour options available on the Site are representative due to colour restraints on the web, these colours may vary depending on the browser, hardware platform and resolution of your monitor.

If you violate any of these Terms, your permission to use the Material automatically terminates and you agree to immediately destroy any copies you have made of the Material.

The Site and Material are provided on an “as is” basis without any warranties of any kind. Spice Retail Ltd and its suppliers, to the fullest extent permitted by law, disclaim all conditions and warranties, express or implied including any terms as to merchantability and fitness for particular purpose. Spice Retail Ltd and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, software, text, graphics or links. In particular, Spice Retail Ltd does not warrant that the use of the Material by you will not infringe third party rights. 

Each product is sold subject to its individual product description which may set out additional specific terms and conditions related to that product including without limitation terms and conditions concerning estimated delivery times. Spice Retail Ltd does not accept responsibility for inaccurate content and/or safety instructions, which are included on any products supplied.

Please note all arrival dates are given in good faith based on supplier delivery information. Spice Retail Ltd does not accept responsibility for suppliers’ delivering late and will always endeavour to inform our customers of latest information as soon as we get it. Customers’ rights are not affected. 

Legal Capacity

You must be eighteen (18) years of age or over to register as a member of the website or purchase goods or services from the website.

Any Order and/or purchase made by you using this website is an acknowledgement by you that:

(a)  you are over the age of eighteen (18) years.

(b)  you accept these Terms.

(c)  you agree that you have entered into a legal contract with Spice Retail Ltd in relation to these Terms.

(d)  these Terms, together with your Order, constitute the entire agreement between you and spice Retail Ltd for the supply of goods or services.

Spice Retail Ltd reserves the right to take legal action and seek compensation from the parent or guardian of a minor who causes an Order to be placed, for any loss or damage of any kind Spice Retail Ltd may suffer as a result of a transaction entered into by a minor.

Membership & Guest Registration 

You may access and/or use the website as a guest or as a member.

To become a member of the website, you must register on the website and provide your name and a valid email address. It is important that you provide accurate and complete details so that we may be able to activate your membership and supply goods or services to you. You agree to keep your membership details current and secure at all times by accessing your account via the website or by contacting our Customer Service Team.

You will receive an email from us as soon as practicable after you create your membership account.

Only one registration is allowed per email address.

You agree to notify us immediately if you become aware of any security breach or any unauthorised use of your password or account.

If you forget your password you may click on the relevant link located on the website to reset a new password, or you may contact our Customer Service Team.

Spice Retail Ltd reserve the right to terminate any member’s account without notice for any reason whatsoever including without limitation, if you have breached or we suspect you have breached these Terms.

Purchasing Online

You and Spice Retail Ltd may enter into a contract for the sale and supply of goods or services by you making an offer via the website to purchase goods at the price advertised on the website by:

(1)  placing an electronic Order for the goods or services using the website.

(2)  you confirming the Order details in accordance with the procedure on the website.

(3)  you making payment in full (plus any applicable delivery and handling charges) on the website.

(4)  the acceptance of that offer by Spice Retail Ltd.

When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the good(s) or services only when:

(1)  any and all requirements set out in these Terms have been met.

(2)  the electronic instruction containing the offer from you enters and is recorded in our database.

(3)  a record is created and stored in our database.

(4) Spice Retail Ltd receives in its account full payment from you for the goods or services (including any applicable delivery and handling charges) and confirmation of that payment is received by our database.

You acknowledge that:

(1)  the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Spice Retail Ltd for reasons beyond either parties’ reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications failure, or the omission or failure of third party website providers or systems.

(2)  to the fullest extent permitted by law, Spice Retail Ltd is not liable to you in any way for any loss or damage of any kind, however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason.

(3)  Spice Retail Ltd may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you.

(4)  Spice Retail Ltd may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.

You will receive an email from Spice Retail Ltd as soon as practicable after you have confirmed your Order and made payment. If you have any questions regarding your Order you may contact our Customer Service Team. Please note this email does not constitute acceptance of your Order by us but merely confirms our receipt of your Order.

• If your Order is not accepted by Spice Retail Ltd, Spice Retail Ltd will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.

• If your Order is not  available at Spice Retail Ltd, Spice Retail Ltd may substitute the product with a similar or matching product of equal quality.

• Spice Retail Ltd may, in its sole and absolute discretion, accept or reject any offer made by you for any reason (or no reason), including an error in the advertised price, stock quantity for, or description of, goods or services on the website, or an error of any kind in or relating to your Order, therefore issue you a refund.

• Any representations made at any time about stock availabilities are accurate to the last known stock level and are subject to change. If Spice Retail Ltd cannot supply particular goods, Spice Retail Ltd will notify you by telephone or email as soon as possible and therefore offer you a refund.

• This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

• Products are available while stocks last | Errors and omissions excepted (E&OE)


Prices & Payment 

Prices are displayed in € euro and are valid in the Republic of Ireland only. Prices are inclusive of VAT at the current rates but do not include delivery charges. These will be notified to you and applied after you select your shipping method.

Please note: Discount Codes Do Not Apply To Sale Items 

Spice Retail Ltd accepts VISA & MASTERCARD & Payments through STRIPE. SpiceRetail.ie uses SSL to securely transmit your Credit Card information to our Merchant Acquirer. Customer Credit Card Information is not stored by Stripe Retail Ltd on our servers.


We normally expect your order to be delivered within 2-10 working days. Working days are Monday to Friday excluding public holidays. Orders placed on Saturday/Sunday will be deemed as being placed on the following Monday.

Delivery charge of ‘Standard items’ nationwide is only €10 (multiple Standard items are allowed for this price) with FREE Delivery for orders over €100. The items will be dispatched from our Online Store and delivered by DPD Parcel Service.

Returns & Refunds

We recommend you read our Returns Policy prior to you making a purchase from our website, so you are familiar with our policy on refunds, returns and repairs and your legal rights and remedies.

We also recommend you immediately inspect any goods that we deliver to you or that you collect from one of our stores to ensure you are completely satisfied.

If you have any questions about this policy, please contact our Customer Service Team.

Disclaimer of Consequential Damages

In no event shall Spice Retail Ltd, its suppliers, or any third parties mentioned at the Site be liable for any damages whatsoever (including, without limitation, incidental, special and consequential damages, lost profits, lost goodwill or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or arising from the use, repair, service or maintenance of any equipment, whether based on statute, contract, or any other legal cause and whether or not Spice Retail Ltd is advised of the possibility of such damages.

You agree:

That any information provided by you will be true, accurate, current and complete; and confirm that you are the authorised holder of any credit/debit card you may use on the Site; to notify us immediately of any changes to any information you have submitted to the Site; and to be available for delivery and to take delivery of any products ordered by you from the Site.

Privacy Policy

At Spice Retail Ltd, we are committed to protecting and respecting your privacy.

Our Privacy Policy explains how we collect, use, process, and disclose your information, including personal information, and how we keep it secure.

By using Spice Retail website or otherwise providing your personal information to us, you agree to the collection, use and sharing of your information under this Policy. Please read this Privacy Policy carefully and contact us at social@spiceretail.ie if you have any questions.